Financial Counselling

Cafs' free Financial Counselling service gives individual support to people who find themselves in financial difficulty through unresolved debt.

The team has strong links with utility providers and local government to ensure that community members are provided with support to overcome their financial difficulties.

In the 2019/2020 financial year our team provided counselling, support and advice to nearly 1,300 people within the community.

Reach out to us today if you're in need of support.

How to access our services

Latest

Expression of interest - original artworks for Cafs

Cafs is seeking expressions of interest from creative people within our local Aboriginal and Torres Strait Islander community to develop artwork for two significant projects - an artwork to be featured in Cafs' Innovate Reconciliation Action Plan (RAP) 2021-2023 and adapted for reporting and promotion of the RAP, and an original mural to be painted on site, at Cafs Family Contact Centre in Black Hill, Ballarat.
Thread Together is coming to Ballarat - volunteers needed!

Cafs will soon be launching a fantastic new partnership with Thread Together to provide people in need across the Ballarat region with brand-new clothing and accessories. Thread Together is a not-for-profit organisation driving social and environmental change by redistributing excess clothing stock through purpose-designed clothing hubs. Without Thread Together, many of these items would end up in landfill.
Captain Moonlite to ride again this Friday

Larger-than-life projection art installation Captain Moonlite Rides Again – Visual Stories of Ballarat Pride kicks off this Friday with an online launch streamed live online.
Cafs Consumer Advisory Board Sub-Committee - call for applications

Are you interested in becoming a Consumer Representative? Would you like to be involved in Cafs service planning? If so, we'd love to hear from you! Cafs is looking for a diverse range of people to join its new Consumer Advisory Board Sub-Committee (CAB). The CAB provides advice and works with Cafs on how we can make our services better for our community.

Gambler's Help

Our team provides support to people affected by problem gambling. They also facilitate training and education programs for venues with electronic gaming machines, and for students and schools.