How to access our services Reaching out to our Client Engagement Team is the first step in accessing Cafs' programs and services. The Client Engagement Team will provide you with an initial assessment, which will determine whether our programs and services are suitable for you. Our team can also provide referrals to other relevant service providers. Contact us Monday to Friday from 9am to 5pm on 1800 MYCAFS, 03 5337 3333 or email us. Click here for our office locations